Sugar

meet the team

We make sure your order arrives safe and sound.

Check out who we are and how we operate.

About Us

Share your thoughts and wishes.

Whether you have feedback or simply want to see a German product, let us know below!

FAQ - Frequently Asked Questions

Will I pay customs or import fees?

No hidden import fees or customs apply for any order.

Are your products authentic German brands?

We focus on real German products and source from German brands and wholesalers.

How much does delivery cost?

Standard delivery is a flatrate of £3.99. Express delivery is a flatrate of £4.99.

How long does delivery take?

Standard delivery usually takes 2-4 business days, while express delivery takes 1-2 business days. Our UK warehouse ensures that these shipping times are consistent.

Do you ship chilled products?

No, we currently do not ship chilled products.

FAQ Page